For many, the holiday season means spending time with family and friends, sharing in meaningful traditions, and preparing favorite comfort foods. These special dishes may be something you serve only during the holidays.
For Dot employees, the holiday season means an increased demand for these favorite foods. Anticipating and planning for the increase and laying out and executing solid plans to meet the demand is essential for this time of year. This means ensuring orders are placed, product is received, picked, and loaded on trucks, and deliveries are made in a timely manner.
Whew! That is a lot of pressure, especially in these trying times with product and labor shortages—but we know Dot employees come through in a crunch.
Replenishment prepares for this increased demand by looking at the order history of items that typically spike this time of year.
“We work with DTI and Warehouse to determine where to stock product to prepare for holiday items. We work with manufacturers to get our share of the product in order to strive to meet the increased demand,” said Jake Venvertloh, Director of Replenishment.
Customer service representatives are seeing a steady increase in orders of seasonal-type items.
“Given the current service environment, our staff is constantly checking availability. If the item is impacted by current supply issues, we search for suitable substitutions that are more readily available,” said Dorcas Galloway, Customer Service Manager.
This team effort by employees in various departments will ensure people throughout the country have some of their favorite foods to share at their holiday gatherings.
Great Place To Work®
Dot Foods is proud to announce that we have officially been certified as a Great Place To Work®. This year, we partnered with Great Place To Work®—the global authority in workplace culture and most respected workplace recognition program—for our annual employee survey.