Written by Deanna Toncray, Executive Administrative Assistant

Putting people first is a choice that takes a concerted effort. It is something we must keep top of mind to carry out.

Company founders, RT and Dorothy Tracy, chose to serve others every day. They lived by the Golden Rule—always treating others the way they would want to be treated—and valued others in everything they did. These strong values stemmed directly from their resilient Christian faith.


Put people first.

RT taught us many years ago that if you take care of your people, they’ll take care of your customers, which takes care of your business. This approach has been and will continue to be a key to our success.

Dorothy Tracy

“Grandma put people first in all she did,” said Associate Legal Counsel Liz Tracy.  

“In the marriage she cherished, the family she raised, and in the community she cultivated, she put others first because she cared and because it was the right thing to do.”

Dorothy’s innate ability to connect with others drew people to seek her time and attention.

“Grandma was always getting requests to spend time with each family, and she seemed to do it effortlessly,” said Ben Tracy, Corporate Account Manager.

Robert Tracy (RT)

RT’s approach with people, though sometimes gruff, was every bit as genuine as Dorothy’s.

“My parents taught us that everyone matters before it was a slogan,” said President Dick Tracy. “I had the pleasure of watching Dad make his rounds throughout the business. He always treated everyone the same, regardless of their job.”

RT’s approach with people brought success to the business. 

“RT always said, ‘Take care of your people, and they’ll take care of your customers, and that takes care of your business,’” said Dick.

Putting People First Today

Dot’s leadership strives to continue the practice of putting people first.

“We work hard to ensure our compensation is fair and benefits are competitive, and we have a positive people-first culture,” said Dick. “Our desire is for people to want to have a long career here.”

And many employees have enjoyed a long career with the company. Whether you are a long-term employee or new to Dot, may we all think about the example the founders left us, and strive to put others first.

“Our success is intertwined,” said Dick. “We can all do more with each other than we can on our own.”

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